Network Status

Green Status 3/10/2020, 16:11(CT) -  36 sites in the Cookeville area remain down due to loss of commercial power and fiber cable damage.  Both power and cabling issues are being worked - no ETA at this time.  We continue to monitor the restoration progress and will provide updates as received.

You may enter a ticket via Business Direct if you have a valid user name and password.

View Vitalnet to utilize bandwidth information for your site.


Help Desk Support

If you are an existing NetTN user and need to report an incident or network faults, please contact the appropriate Help Desk number for the network to which you are connected:

K-12

888-820-0345

Libraries / Local Governments

888-269-3248

Strategic Techology Solutions (formerly OIR)

800-342-3276 option 3

Private Higher Education Institutions

888-820-0341

Tennessee Board of Regents

888-820-0341

University of Tennessee

888-684-3366

Or you may enter a ticket via Business Direct if you have a valid user name and password.

View Vitalnet to utilize bandwidth information for your site.